1. Introduction

The following General Terms and Conditions define the terms of using the site residencehotels.com.ro, hereinafter named the "site", by its visitors. By accesing and browsing this site, you accept in fact the using terms described hereinafter. In case you do not agree this note, please leave this website.

2. No liability engagement

The content of the information refers at the description in a certain degree of activities, products and services of RESIDENCE HOTELS SRL (hereinafter known as "Residence"). Residence will not grant any guarantee refering to:

• avoiding the vicious usage or disconnections in the site usage;
• unaffected negatively other systems by using the site;

This way, Residence cannot be held responsible for any kind of direct and/or indirect damages produced by the site utilisation.

2. Brand and copyright

The copyright for all the existing information from this site is property of Residence or its affiliates. No material contained on this site can be partially or entirely duplicated or modified without the express agreement  of Residence or the titulary of this right. All rights reserved Residence. It is strictly forbidden to use  this site for its destruction or its alteration, its content or its security, or in order to discredit or harass Residence or its affiliates. Residence will aplly all the technical and executive security measures in order to protect the data which it has  control of, against any accidental or deliberate situation, against loss, destruction or against access of unauthorized personnel.

3. Site content objective

The objective of the site content is to transmit updated and accurate information about the products and the activity of Residence. Notwisthstanding Residence is not able to guarantee, that the present pages are free of errors and assures that it will make all the diligences for achieving a correct information and also for rectifying the contingent errors. Any person wishing to purchase one of the services or products presented on the site is kindly asked to contact Residence by one of the contact means of this site, in order to inform oneself of the service or product availability and also about the contractual terms, taxes, prices and technical or other information.

4. Confidentiality

The protection of information during the processing of your personal data is a major concern of Residence , this being the reason why all the data collected durring the visits on our web-site are processed according to the legal provisions in force in the state where this site is maintained , respectively Romania. Our web-site can include links to other sites of whose content is beyond our control, therefore Residence does not commit and cannot accept no liability of any kind for the content of these web-sites.

Residence commits to not disclose any information regarding your visits on this site, excepting the legal situations. Residence will not transmit to any third party your personal data , submited by you on the site residencehotels.com.ro according to this document.

5.Collection and processing personal data

According to the Law no.677/2001 for the protection of persons with regard to the personal data processing and free circulation of these data, modifyied and completed by the Law no. 506/2004 regarding the personal data processing and the private life protection in the sector of electronic communication, Residence has the obligation to administer in safe conditions and only for the purposes specified, the personal data you are disclosing about you, a member of your family or any other person. The goal of data collection is the transmission  of electronic communication. The information registered are exclusively intended for the operator’s usage.

According to  Law no.677/2001, you are the beneficiary of the access right, the intervention on data right, the right of not being subject of an individual decision and the right of appealing to the court of  law.Therewith, you have the right to oppose your personal data processing and  request the clearing of data. For exercising these rights, we kindly ask you to send an email to the eMarketing department (). Also, your right of appealing to the court of law is recognised. If some of the data about you are inaccurate, please let us know as soon as possible.

When visiting the website of Residence, the web server is registering automatically the name of your internet provider and the website you are visiting us from. Other personal information will be stored only if voluntary offered by you, given examples : in the context of a registration procedure, an opinion survey, a competition or during the execution of a contract.

In case that this site requires you information, the purpose is to identify you or the possibility of contacting you.This is more necessary in case of using the applications available on our website.

The nature of required information is primarily with regard to personal data (name, address, phone numbers), e-mail address, the way of using or intended use for products and/or service of Residence but it can also include other information commune with the utilization of requested services and/or products.

In order to meet better to  needs and questions of the site users, the requested information through this site will be object of electronic processing and storage.

6. Usage and disclosure of personal data and purpose statement

Your data will be treated according to the legislation in force regarding the Personal Data Protection and will be used by Residence for marketing analysis and the administration of the client (consumers) data base, including  client service and also in order to inform you about new products and services of our company. Residence engages not to disclose personal data to third parties (beneficiaries/users).

7. Information for users (visitors)

As user (visitor) you have the following responsibilities:

• to supply real , accurate and complete data about you, as requested in the registration form, by case;
• to maintain and update, when the situation occurs, the registration data in order to keep it real, accurate and complete

Also , you commit to not do the following:

• publish materials containing viruses or other programs with the intention of destroying this system and also any other system or information;
• publish materials under copyright, if you are not the author or do not have the approval of the author to publish the respective material;
• publish obscene materials,denigrative, endangering or malicious to another user, natural or legal person, materials or information forbiddeb by the law in force;
•  publish an image or statement infringing on the incident legal stipulations in force.

In case of non-compliance with these terms, Residence and its affiliates disassociate itself by is author, will delete the information and can act legally.

8. Information offered through the site

Any person visiting the site and offering personal data or information through this site hereby agrees expressly and unequivocal the following :

• the processing of these personal data and information by Residence in order to execute market studies;
• the transmission of promotional materials specific to the direct marketing operations;
• the solution of requests, questions and complaints sent (see page „Contact” from site) by Residence
• other activities of Residence , permitted by law, not being the object of recipient approval

Residence will maintain the confidentiality of these information. Residence will not distribute in any form the personal information to third parties.

9. Information on person’ rights

For all the persons sending personal data to the site residencehotels.com.ro, the rights are guaranteed according to the Law 677/2001, following to be informed by the public announcement by Residence through this system about its rights. At the written request of persons whose data are processed or will be processed, dated and signed, sent to the address 19 Clucerului street, 1st District, Bucharest, it engages:

• to confirm to the solicitor whether it processes or not personal data
• to rectify, update, block , delete or transform in anonymous data, free of charge the data processed not-complying with the stipulations of the Law no. 677/2001 regarding the personal protection within processing personal data and its free circulation
• to stop processing the personal data of the solicitor.

Besides the terms and conditions stipulated in the site policy, you understand and accept the fact that Residence may gather and keep data about the persons visiting this site. You have the right to request us to delete the information regarding your person, by contacting us at the address: [email protected]

10. Privacy policy amendment

The amendment of the present coonfidentiality (privacy) policy which will take place from time to time will be published on this web page, without previous information. The „Terms and Conditions” are entirely an agreement concluded between you and Residence , regardind the usage of the site residencehotels.com.ro. Residence reserves its right to revise and update these regulations at any moment, without previous announcement or acceptance of the users.

If you have questions regarding the information contained on this page, we kindly ask you to write us at: 

Copyright Residence. All rights reserved.